Privacy Policy

PRIVACY POLICY – AV DYNAMIC

At AV Dynamic, your trust is our highest priority. We are committed to protecting your personal, professional, and business information in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and GDPR (General Data Protection Regulation) for global clients.

1. DATA COLLECTION

We collect only necessary information for business purposes:

Identification Data: Name, company name, designation, email, phone number.
Transactional Data: Project details, billing information, purchase history.
Technical Data: Device IP, browser type, cookies, and analytics data.
Support Data: Requests, issue logs, or feedback shared during service interactions.

2. USE OF INFORMATION

We use your data to:

Deliver, manage, and maintain AV consulting and integration services.
Process quotations, invoices, and payments.
Provide customer support, updates, and service notifications.
Send marketing or informational emails (only with your consent).
Ensure legal and tax compliance for all business transactions.

3. DATA SHARING

We do not sell or rent your data. Information is shared only with:

Authorized AV Dynamic employees.
Partner OEMs (e.g., Logitech, Neat, Crestron) for warranty, integration, or licensing support.
Law enforcement or regulators, when legally required.

All third parties are bound by strict Non-Disclosure Agreements (NDAs).

4. DATA SECURITY

We employ multi-layer encryption, firewalls, and secure storage protocols to safeguard data. Access is limited to authorized personnel only, and all employees undergo data protection training.

5. COOKIES

Our website uses cookies to enhance performance, track analytics, and improve user experience. You can manage or disable cookies in your browser settings.

6. DATA RETENTION

Personal data is retained only as long as required for service delivery, legal compliance, or business necessity. Post that, it is deleted or anonymized.

7. YOUR RIGHTS

You may:

Request access to your stored data.
Ask for corrections or deletion.
Withdraw consent for marketing communication at any time.

For requests, contact privacy@avdynamic.co.in.

8. INTERNATIONAL CLIENTS

For clients outside India, AV Dynamic complies with GDPR principles for lawful data processing, user consent, and the right to erasure.

9. CHANGES TO THIS POLICY

This Privacy Policy may be updated periodically. Continued use of our services implies acceptance of the latest version.

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Location

Registered Office: 315, 3rd Floor, City Point, Boat Club Road, Pune, MH, India

Other Locations

Mumbai, Bengaluru, Hyderabad, Chennai, Gurgaon, Noida, Delhi

Phone

(+91)-020-46742384